Getting Started
You want to be the best.
CobiT is a flexible guideline that is readily adaptable to many situations.
It therefore has many different applications. The implementation of CobiT
can be kept simple by reducing the initial choices in scope that are possible.
The current perception that business management and executives have about
IT is often the departure point.
CobiT can be used by IT management to address these perceptions in three
ways:
- Ensure that the minimum process controls for core IT processes are
in place.
- Build capability in delivering IT services reliably, efficiently,
etc.
- Match IT activities to the outcomes that will satisfy the expectations
of business and executive management.
The approach to be followed when implementing CobiT could be enterprise-wide,
process, business unit or “problem” specific. Frequently companies
choose to start by using the CobiT framework and language to develop policies
for enterprise-wide implementation. An initial set of high-level policies
is developed and used to set direction. Over time, this initial set of policies
is expanded to cover all areas of significance within IT.
The 34 high-level control objectives are used to draft policies for all 34
processes, or a subset of key processes. Business unit leaders are asked to
endorse these policies and take steps necessary to comply with the requirements.
Periodic reviews would be undertaken to establish the extent of compliance
with these policies. An initial review is undertaken to record the starting
position in relation to the target position – a gap analysis. These
reviews are then repeated to determine how quickly the gap is narrowing. As
the gap narrows greater compliance with enterprise policies will be attained.
With policies in place to provide direction, the next step would be to examine
the controls that map to these policies. The choice of controls will differ
according to the level of maturity desired for a particular process. At higher
levels of maturity greater levels of sophistication is expected. Controls
are process specific and are in response to the threats to the business in
these process areas.
Control implementation is aimed at providing a minimum baseline of process
control following best practice, and then countering specific risks to the
process outputs that are prevalent in an area of business activity. CobiT
contains information about the minimum set of controls that are generally
accepted as best practice.
Increased levels of process capability indirectly address controls to counter
process risks. As process maturity increases, inherent risks decrease. Similarly,
higher levels of maturity may have a positive impact on the outcomes delivered
to the business.
To be certain that IT is producing the right results for business, key goals
and key IT process performance indicators are established, monitored and managed.
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