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Available from this web site are online resources that will assist you kick start your improvement efforts. At the center of any improvement is a move to greater organisational maturity through the development of process capability. With a process defined to achieve a particular outcome, activities can be assigned and performance measures developed. In other words, role/job descriptions should focus on process activities that are important to achieving the desired outcome (and nothing else), and performance measures must address process activities important to the outcomes. Further, desired outcomes must be traceable back to measures about key activities.
Currently available are:
CobiT
- Process Flow Diagrams
- Role/Job Descriptions
- Process Performance Measures
To access these online resources select the appropriate option from the menu on the top-right of the screen. More resources will be released. |
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Last Updated on Wednesday, 27 January 2010 23:25 |
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At the centre of any IT improvement initiative should be a process model that reflects the common understanding of how activities are grouped and what outcomes are to be achieved. Regardless of the purpose of the improvement effort (e.g. risk management, compliance, value delivery, process capability improvement, alignment with the business, resource optimisation, performance measurement, etc.) a process model helps with communicating the scope of each process and the outcomes expected. |
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Last Updated on Tuesday, 21 July 2009 12:11 |
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Free Maturity Assessment Tool |
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Available for downlaod from this web site is a free maturity assessment tool. This tool covers a subset of the key IT processes and demonstrates how to undertake a high-level assessment of IT process maturity. Note that the purpose of the high-level IT process maturity assessment is simply to identify where the current level of maturity stands.
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Last Updated on Wednesday, 06 April 2011 16:59 |
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